Track details of our conversations From the “Requests” screen, you can: Simply click the request you wish to examine – you’ll be taken to the “threaded chat” view of the support ticket: On this screen you will see: Details on the right hand side of this screen: Add a new comment If you wish to…
Your CBandC Web Design Client Portal, contains a ticketing system for all support, known as “Requests”. It is accessed via either the “Requests” menu item on the left hand side of your portal or the “Task Requests & Support” card on the main “Welcome” screen. PLEASE NOTE: “Requests” will become the only acceptable contact method…